Train your whole office with no travel expense or time away from the office. All you need is either a computer with Internet access to join in on the Webinar or a telephone to participate through an Audioconference via a toll-free number. You can watch the presentation, submit questions and participate in audience polls. Participate alone or with colleagues. The login information is sent out several days prior to the event. Testing of your computer connection prior to the event is suggested and instructions will be provided with the login information. Free technical support is available by calling 1-866-702-3278.
To register for a webinar, click on one of the webinars below.
Download the 2011 PRIMA Webinar series brochure here.
When disaster strikes, everyone in the organization gets involved in the disaster recovery initiative. Whether it is a minor incident or a major storm or act of terrorism, public risk managers play a vital role in the recovery process. This webinar will explore critical priorities of Risk Management during the recovery: coordinating property insurance proceeds and FEMA funding, how to adhere to record keeping requirements, and how to address statutory requirements in order to obtain additional insurance after receiving FEMA funding.
This webinar will offer the attendees techniques and tools needed to address litigation and investigation. This information presented will provoke discussion and thought on the intricacies of managing claims through the litigation process. The presenters will use real life examples to illustrate and examine the nuances of the risks inherent in the claims continuum. Who Should Attend:
Claims adjusters
Public entity professionals who are responsible for financial budgeting
The presenters will outline the components of a Concussion Education and Management Program. Webinar participants will become familiar with the risks, dangers, signs, and symptoms associated with concussions. In addition, attendees will be introduced to Return to Play/Work protocols and the components of an effective concussion management and education program.
Who Should Attend:
Risk Managers
Health Care Professionals
Educators
Athletic Coaches
First Responders likely to assess and treat a concussion
For the first time in history, four generations are represented in the workplace at once. These demographics present a significant challenge as miscommunication and conflict across these generations can negatively affect productivity, morale and even increase turnover. If left unaddressed the survival of your division, department or entity's long-term viability may be in question.
With this challenge comes a tremendous opportunity. If managed correctly, the diversity of viewpoints represented by the four generations can lay the groundwork for a dynamic and rewarding work experience for all. However, in order to take advantage of this opportunity, one needs to spend some time learning a bit more about what drives each of these groups.
This session will outline what motivates each generation, detail some of the events that helped shape who they are and offer strategies for managing a multi-generational workforce.
The role of the public sector risk manager has been evolving steadily since the early 1970s. The practice of risk management has changed from a transactional focus (simply buying insurance or implementing a safety program) to a process and management focus (trying to identify and manage ALL risks). A Recipe for Risk Management addresses the fundamental steps in the risk management process: 1. establishing the framework for the process, including internal and external contexts; 2. identifying and analyzing loss exposures; 3. evaluating and selecting the best risk management techniques to manage those exposures; 4. monitoring and reviewing what has been implemented; and, 5. communicating throughout the process.
Any one of these steps may seem like an insurmountable task to a person unfamiliar with risk management. This Webinar will break the steps into “bite-sized portions” that can be implemented by organizations of any size. For each stage of the process, useful techniques and examples of success will be discussed and will provide a firm foundation for building an effective risk management program.
This program will help non-risk managers as well as those who are new to the field come to grips with the breadth and depth of risk management in the organization. This program will also provide more seasoned risk managers with a viable format for explaining the risk management process to other members of their organizations, management and other stakeholders.
Who should attend:
Department managers
Finance officers who have a risk manager as a direct report
Human resources professionals
New risk managers
Public officials
Safety officers
Seasoned risk managers
Each member organization will receive one free registration per webinar. The free registration order will be placed using the entity’s five-digit pin. If you do not know your entity’s pin number, please contact your entity’s designated representative or PRIMA’s Member Services Manager, Jessica Konrath at 703.253.1270 or jkonrath@primacentral.org.
Formats Available: CD-ROM (Win), Streaming
Original Program Date: April 13, 2011 On-Demand Release Date: Available Now
Public entities across the country are facing an ever-increasing number of federal lawsuits claiming a violation of an individual's civil rights. There are a number of unique liability issues and defenses to Section 1983 Civil Rights claims. This Webinar will help identify those issues so they are not overlooked during the initial investigation or analysis of a civil rights claim. Unlike state law claims, neither municipalities nor supervisory personnel can be held vicariously liable under 1983, and this Webinar will address under what circumstances and theories municipalities, public officials and supervisory personnel can be held liable for a civil rights claim. This Webinar will also provide a basis to evaluate any type of Section 1983 claim that can be brought against a state or local unit of government or its employees.
Who Should Attend:
Claims managers
General counsel
Human resources professionals
Risk managers
Each member organization will receive one free registration per webinar. To use your free registration, please contact your entity’s designated representative. If you are unsure of who your entity’s designated representative is, please contact PRIMA’s Member Services Manager, Jessica Konrath at 703.253.1270 or jkonrath@primacentral.org.
Formats Available: CD-ROM (Win), Streaming
Original Program Date: March 23, 2011 On-Demand Release Date: Available Now
A disaster recovery plan protects a company’s greatest asset: the ability to generate revenue. Some organizations can become complacent if they haven’t experienced a major property loss in many years, increasing vulnerability to a significant impact on their business.
Those organizations that are prepared to respond quickly to catastrophic events on a global scale with a solid loss mitigation plan and with experts working on their behalf will resume normal operations sooner. That plan will also help organizations jump-start their claims process by providing the insurance company with timely and relevant data at the outset of a loss.
This Webinar will consider several specific public sector case studies involving catastrophic property and business interruption loss experience and will explain the basic components of loss mitigation efforts and the claims preparation and presentation process.
Many organizations have inserted themselves directly into the social media channel to build brand awareness and customer and employee loyalty. This webinar is intended for individuals who are looking to further understand the risks (and rewards) associated with social media and how and why it is important to develop a social media strategy to mitigate risks. During this webinar, Erika will discuss a six step process to creating a social media strategy. The presenter will also address items every organization should consider when building their Social Media Risk Management Program.
There is no greater challenge or reward than providing for the safety of the children entrusted to our care. As public entities, we are often challenged by requirements to provide services to children with limited funds and resources. To successfully achieve this goal while protecting students from harm and our entity from potential liabilities, public risk managers must be able to understand the risks associated with programs; the recognized standards of care for safety and best practices to avoid failure.
Those who are in contact with children within public entities should have no surprises about expectations for children’s safety. Clear, consistent and concise policies, procedures and support from administrators can assist them with making the best safety choices in a given situation. This Webinar will illustrate what you need to know to keep children safe at school, on field trips, at parks, or other locations within your entity.
Who Should Attend: • Bus drivers • Day care providers • Facility maintenance workers • Health and human services workers • Parents • Parks and recreation managers • Risk managers • Safety officers • Teachers • Volunteers
This Webinar will provide an opportunity for new practitioners or those with collateral HR responsibilities to acquire a clear idea of the general services and framework of public sector human resources management.
Who Should Attend: • Agency administrators, deputies or assistants • Any staff with interest or collateral responsibility in public sector human resources management • Elected or appointed officials with an interest in public sector HR • Financial and audit staff with HR interface
Formats Available: CD-ROM (Win)
Original Program Date: May 19, 2010 On-Demand Release Date: Available Now
The role of the public sector risk manager has been evolving steadily since the early 1970’s. The practice of risk management has changed from a transactional focus (simply buying insurance or implementing a safety program) to a process and management focus (trying to identify and manage ALL risks). The Risk Management 101 program addresses the fundamental steps in the risk management process: 1. establish the framework for the process, including your internal and external context, 2. identify and analyze your loss exposures, 3. evaluate and select the best risk management techniques to manage those exposures, 4. monitor and review what you’ve implemented and, 5. throughout the process: communicate, communicate, communicate.
Any one of these steps may seem like an insurmountable task to the new risk manager. This Webinar will help break down the steps into “bite sized portions” that can be implemented at any size organization. The presenters will discuss techniques and examples of success for each stage of the process. No matter where your organization is in relation to managing risk, this program will help you move your program further along.
This program will help the new risk manager come to grips with the breadth and depth of risk management in the organization. It will also provide more seasoned risk managers with a format in which to explain the risk management process to other members of their organizations or when providing background information during their annual reports to executive management.
Who Should Attend: • Department managers • Finance officers who have a risk manager as a direct report • More seasoned risk managers • New risk managers • Safety officers
Formats Available: CD-ROM (Win)
Original Program Date: January 20, 2010 On-Demand Release Date: Available Now
EEOC. EPL. ADA. GINA. Alphabet soup is great if you are eating it, but understanding the story behind these acronyms will involve a whole lot more than use of a soup spoon. As time goes on, laws and court rulings change and in some cases, they take on new or additional meanings. This Webinar will give background information on these laws and their intent and will also provide attendees with recent updates that impact public sector entities and their activities.
Who should attend?
Claims adjusters
Compliance officers
General counsel
Human resources professionals
Risk managers
Formats Available: CD-ROM (Win), Streaming
Original Program Date: October 19, 2011 On-Demand Release Date: Available Now
Volunteer programs provide many critical and services within public entities, especially in times of tight budgets and cuts. Volunteer work is no different from paid work as far as exposures are concerned, for the possibility of accident, injury, loss, or damage is always present. When implementing a volunteer risk management program, it must fit well into day-to-day operations and have enough substance in order to constitute tangible proof of due diligence.
This Webinar will review organizational practices for utilizing volunteers within your public entity while making sure they do not end up with a claim
The presenters will review the following: 1) how to effectively supervise volunteers, 2) ways of evaluating volunteer performance in terms of safety and risk management and 3) how to maintain safety and minimize liability when dealing with volunteers. They will highlight the importance of clearly identified procedures for reporting incidents or accidents, making complaints or referring matters of concern.
Attendees will learn how to:
Conduct risk assessments
Select best practices for planning and managing volunteer activities
Provide training and define roles for volunteers roles in order to decrease potential liability
Record complaints or incidents involving volunteers
Supervise and review volunteers and their activities
Claims managers
Human resources professionals
Risk managers
Safety managers
Volunteer program supervisors
Volunteers
Formats Available: CD-ROM (Win), Streaming
Original Program Date: July 20, 2011 On-Demand Release Date: Available Now
This Webinar is designed to help attendees become skilled at writing standardized and customized insurance requirements for procurement documents, professional services agreements, and construction contracts. This will enable you to be realistic, fair and effective in contractually transferring risk to your vendor. You will gain knowledge about the most effective types and uses of the Additional Insured Endorsement under your vendor’s contractually required Commercial General Liability, Business Auto, Builder’s Risk, Pollution Legal Liability, Workers’ Compensation and Excess/Umbrella Liability policies. You will learn how to check certificates of insurance for compliance, and how to train others in your organization on how to check their own certificates. This Webinar will include valuable sample language and training material that you can download and start using in your contracts.
Who Should Attend: • City attorneys and legal assistants • Contract administrators and department heads • Insurance agents and brokers • Purchasing directors and buyers • Risk management consultants • Risk managers and analysts
Formats Available: CD-ROM (Win)
Original Program Date: November 17, 2010 On-Demand Release Date: Available Now
This Webinar is designed to help attendees become skilled at writing standardized and customized insurance requirements for procurement documents, professional services agreements, and construction contracts. This will enable you to be realistic, fair and effective in contractually transferring risk to your vendor. Attendees will gain knowledge about the most effective types and uses of the additional insured endorsement under their vendor’s contractually required commercial general liability, business auto, builder’s risk, pollution legal liability, workers’ compensation and excess/umbrella liability policies. Participants will learn how to check certificates of insurance for compliance, and how to train others in their organization on how to check their own certificates. This Webinar will include valuable sample language and training material that attendees can download and start using in their contracts.
Who Should Attend:
City attorneys and legal assistants
Contract administrators and department heads
Insurance agents and brokers
Purchasing directors and buyers
Risk management consultants
Risk managers and analysts
Each member organization will receive one free registration per webinar. The free registration order will be placed using the entity’s five-digit pin. If you do not know your entity’s pin number, please contact your entity’s designated representative or PRIMA’s Member Services Manager, Jessica Konrath at 703.253.1270 or jkonrath@primacentral.org.
Formats Available: CD-ROM (Win), Streaming
Original Program Date: November 16, 2011 On-Demand Release Date: Available Now
Across the country, there have been several high profile lawsuits against public entities and public officials related to wrongful conviction and wrongful incarceration. In many situations, DNA evidence has been used to overturn previous convictions of individuals who sometimes have been incarcerated for more than 10 years. That said, many cases do not involve DNA evidence, but instead involve errors such as mishandled evidence and failure to follow proper police procedures. These wrongful conviction lawsuits can lead to very large jury verdicts or significant settlements.
When these cases arise they may require insureds (public entities) to dedicate significant resources in the civil litigation, re-gather historical evidence, and access insurance policies from 10 - 20 years prior to the reversed conviction in order to determine coverage availability, including the potential for significant expense costs associated with defending the public entity and its employees.
During this Webinar, the presenters will provide an overview of the variety of issues associated with these cases, specific case information, and what an entity can expect to encounter should they be involved in the civil defense associated with a high profile wrongful conviction case.
Who Should Attend: • City and county attorneys and managers • Claim personnel • Governmental pool managers • Insurance industry underwriters • Law enforcement personnel • Risk managers
Formats Available: CD-ROM (Win)
Original Program Date: February 24, 2010 On-Demand Release Date: Available Now
