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 PRIMA Webinar Center

Archived streaming webinars are FREE for members! Click on one of the archived Webinars at the bottom to learn on your own time today.

Train your whole office with no travel expense or time away from the office. All you need is either a computer with Internet access to join in on the Webinar or a telephone to participate through an Audioconference via a toll-free number. You can watch the presentation, submit questions and participate in audience polls. Participate alone or with colleagues. The login information is sent out several days prior to the event. Testing of your computer connection prior to the event is suggested and instructions will be provided with the login information. Free technical support is available by calling 1-866-702-3278.

To register for a webinar, click on one of the webinars below.

Download the 2013 PRIMA Webinar series brochure here.

Webinar Series Sponsored By: 
Upcoming Webinars
Collapse Winning Strategies for Contractual Risk Transfer
This Webinar is designed to help attendees become skilled at writing standardized and customized insurance requirements for procurement documents, professional services agreements, and construction contracts. This will enable you to be realistic, fair and effective in contractually transferring risk to your vendor. You will gain knowledge about the most effective types and uses of the Additional Insured Endorsement under your vendor’s contractually required Commercial general liability, business auto, builder’s risk, pollution legal liability, workers’ compensation and excess/umbrella liability policies. You will learn how to check certificates of insurance for compliance, and how to train others in your organization on how to check their own certificates. This Webinar will include valuable sample language and training material that you can download and start using in your contracts.


During this Webinar, participants will learn how to: 
  • Become skilled at writing effective and reasonable insurance requirements
  • Increase your knowledge of the major types of indemnification and other key contracting tips
  • Learn about the major types and uses of Additional Insured Endorsements
  • Understand what to look for and how to check certificates of insurance
Who should attend:
  • City attorneys and legal assistants  
  • Contract administrators and department heads
  • Insurance agents and brokers
  • Purchasing directors and buyers
  • Risk management consultants    
  • Risk managers and analysts
Formats Available: CD-ROM (Win), Streaming, Webinar
Original Program Date: July 17, 2013
MORE INFOMORE INFO Winning Strategies for Contractual Risk Transfer
Collapse Implementing ERM in the Public Sector: Obstacles and Opportunities
Public entities have unique obstacles and barriers to implementing enterprise risk management (ERM).  Politics, leadership, budget constraints, operational history ("we’ve always done it this way") and resistance to change are a few of the constraints that challenge the development of ERM.  In some entities, risk managers are viewed as "the person who says no" to new projects and activities or simply the insurance buyer.  Combine those obstacles and attitudes and it's no wonder that there is a perception that ERM is hard to implement!  But does it have to be?  This Webinar will provide tools and solutions to address implementation constraints, begin to shift attitudes and turn obstacles into opportunities.

During this Webinar, participants will learn how to: 
  • Understand the barriers to ERM implementation and ways to address them
  • Review how public entities with successful ERM programs have approached obstacles 
  • Consider tools and solutions to begin to implement ERM in your entity
Who should attend:
  • City and county risk managers  
  • Contract administrators and department heads
  • Project managers
  • Decision-makers
  • Risk management consultants    
  • Risk managers and analysts
Formats Available: CD-ROM (Win), Streaming, Webinar
Original Program Date: September 18, 2013
MORE INFOMORE INFO Implementing ERM in the Public Sector: Obstacles and Opportunities
Collapse Amendments to Americans With Disabilities Act - Implications for Human Resource Management
This Webinar will examine recent statutory, regulatory and case law developments that bear on public entities' human resource obligations under the amended American with Disabilities Act (ADA).  Although the ADA originally was enacted more than two decades ago, Congress amended the ADA in 2008 in response to several U.S. Supreme Court decisions that narrowed the statute, and the implementing regulations promulgated by the EEOC went into effect in 2011.  This Webinar will provide an overview of the practical implications of these changes, which present challenges to public employers that must predict their responsibilities under a recalibrated ADA.  In addition, it will address actual claims against public employers, discussing the issues and exposure in such matters.  Finally, because the amended ADA now shifts the focus to whether the public entity employer has provided reasonable accommodations to employees, the Webinar will discuss strategies to assist public human resource managers in meeting their evolving obligations in an atmosphere of fiscal uncertainty and legal ambiguity.

Attendees will be able to
  • Understand the evolving public entity human resource obligations under amended ADA
  • Develop strategies for predicting responsibilities under shifting ADA requirements
  • Survey recent claims under amended AD

Who should attend?
  • Human resource professionals
  • Risk management professionals
  • General counsel
  • City & county attorneys  

Formats Available: CD-ROM (Win), Streaming, Webinar
Original Program Date: November 13, 2013
MORE INFOMORE INFO Amendments to Americans With Disabilities Act - Implications for Human Resource Management
Select a category to see the available programs
Collapse A Recipe for Risk Management
The role of the public sector risk manager has been evolving steadily since the early 1970s. The practice of risk management has changed from a transactional focus (simply buying insurance or implementing a safety program) to a process and management focus (trying to identify and manage ALL risks). A Recipe for Risk Management addresses the fundamental steps in the risk management process: 1. establishing the framework for the process, including internal and external contexts; 2. identifying and analyzing loss exposures; 3. evaluating and selecting the best risk management techniques to manage those exposures; 4. monitoring and reviewing what has been implemented; and, 5. communicating throughout the process.

Any one of these steps may seem like an insurmountable task to a person unfamiliar with risk management. This Webinar will break the steps into “bite-sized portions” that can be implemented by organizations of any size. For each stage of the process, useful techniques and examples of success will be discussed and will provide a firm foundation for building an effective risk management program.  

This program will help non-risk managers as well as those who are new to the field come to grips with the breadth and depth of risk management in the organization. This program will also provide more seasoned risk managers with a viable format for explaining the risk management process to other members of their organizations, management and other stakeholders. 

Who should attend:
  • Department managers
  • Finance officers who have a risk manager as a direct report
  • Human resources professionals
  • New risk managers
  • Public officials
  • Safety officers
  • Seasoned risk managers

Each member organization will receive one free registration per webinar. The free registration order will be placed using the entity’s five-digit pin. If you do not know your entity’s pin number, please contact your entity’s designated representative or PRIMA’s Member Services Manager, Jessica Konrath at 703.253.1270 or jkonrath@primacentral.org.
Formats Available: CD-ROM (Win), Streaming
Original Program Date: April 13, 2011
On-Demand Release Date: Available Now
MORE INFOMORE INFO A Recipe for Risk Management
Collapse ARM 54 - Risk Assessment
Risk Management Programs; The Risk Management Process; Legal Foundations of Liability Loss Exposures; Assessing Property, Liability, Personnel, and Net Income Loss Exposures, Management Liability and Corporate Governance, Forecasting; Cash Flow Analysis. 

 
Who Should Attend:
  • Agents/brokers
  • Agency principals
  • Line of business managers and executives
  • Risk Managers
  • Operational staff for banks and insurers 

Course Information:
PRIMA provides online versions of the ARM and RMPE tutorials to help prepare you for the national exam. Passing the three required ARM exams earns the Associate in Risk Management (ARM) designation. Passing the Risk Management for Public Entities (RMPE 352) exam in addition to the ARM exams earns the Associate in Risk Management for Public Entities (ARM-P) designation.
 
Course Sequence: It is best to take ARM 54 prior to taking ARM 55 or ARM 56.
 
Once your registration is processes, you will receive instructions via email on how to access your tutorial. You have access to the tutorial for 365 days from the date your purchase is made.
 
Purchasing Your Study Materials:
 
It is strongly suggested that course materials are ordered early enough to have an adequate amount of time to complete the course work. This is not text that can be read overnight prior to the exam. An average of 15-18 weeks of study is recommended prior to taking the exam. 
 
Through PRIMA's agreement with the AICPCU/llA, PRIMA members are entitled to a 10% discount on ARM and RMPE study materials. 
 
The discounted PRIMA price for each Required Materials Package for ARM 54, 55 and 56 is $144. Additionally, the Institutes' SMART Study Aids for each ARM course are available for $72. 
 
NOTE: To purchase your discounted study materials online, click here:
https://www.aicpcu.org/Order/Oindex.htm. After you have selected your materials, enter the PRIMA discount code "PRIMA10". (Please note that this discount applies to ARM AND RMPE study materials ONLY.)
 
To place your order for materials via phone, or if you have any study materials-related questions, please contact Karen Lawrence at 877.284.5060 or lawrence@cpcuiia.org.
 
For tutorial or exam related questions, please call PRIMA's education department at 703.528.7701.

For technical support or customer service, click here to contact Peach New Media.
Formats Available: Streaming
Original Program Date: December 01, 2006
On-Demand Release Date: Available Now
MORE INFOMORE INFO ARM 54 - Risk Assessment
Collapse ARM 55 - Risk Control
Controlling Property, Personnel, Liability, and Net Income Loss Exposures; Intellectual Property Loss Exposures; Criminal Loss Exposures; Disaster Recovery for Property Loss Exposures; Understanding Claim Administration; Fleet Operations Loss Exposures; Environmental Loss Exposures; Understanding System Safety; Motivating and Monitoring Risk Control Activities.

Who Should Attend:
  • Agents/brokers
  • Agency principals
  • Line of business managers and executives
  • Risk Managers
  • Operational staff for banks and insurers

Course Information:

PRIMA provides online versions of the ARM and RMPE tutorials to help prepare you for the national exam. Passing the three required ARM exams earns the Associate in Risk Management (ARM) designation. Passing the Risk Management for Public Entities (RMPE 352) exam, in addition to the ARM exams earns the Associate in Risk Management for Public Entities (ARM-P) designation.

Course Sequence: It is best to take ARM 54 prior to taking ARM 55 or ARM 56.

Once your registration is processed, you will receive instructions via email on how to access your tutorial. You have access to the tutorial for 365 days from the date your purchase is made. 

Purchasing Your Study Materials: 

It is strongly suggested that course materials are ordered early enough to have an adequate amount of time to complete the course work. This is not text that can be read overnight prior to the exam. An average of 15-18 weeks of study is recommended prior to taking the exam.

Through PRIMA's agreement with the AICPCU/IIA, PRIMA members are entitled to a 10% discount on ARM and RMPE study materials.

The discounted PRIMA price for each Required Materials Package for ARM 54, 55 and 56 is $144. Additionally, the Institutes’ SMART Study Aids for each ARM course are available for $72.

NOTE: To purchase your discounted study materials online, click here: https://www.aicpcu.org/Order/Oindex.htm. After you have selected your materials, enter the PRIMA discount code “PRIMA10”. (Please note that this discount applies to ARM and RMPE study materials ONLY.)
 
To place your order for materials via phone, or if you have any study materials-related questions, please contact Karen Lawrence at 877.284.5060 or lawrence@cpcuiia.org

For tutorial or exam related questions, please call PRIMA’s education department at 703.528.7701.

For technical support or customer service, click here to contact Peach New Media.
Formats Available: Streaming
Original Program Date: January 01, 2007
On-Demand Release Date: Available Now
MORE INFOMORE INFO ARM 55 - Risk Control
Collapse ARM 56 - Risk Financing
Insurance as a Risk Financing Technique; Reinsurance and Self-Insurance; Retrospective Rating Plans and Captive Insurance Companies; Finite and Integrated Risk Insurance Plans; Capital Market Products; Forecasting Accidental Losses; Accounting and Income Tax Aspects; Claim Administration; and Allocating Risk Management Costs.

Who Should Attend:
  • Agents/brokers
  • Agency principals
  • Line of business managers and executives
  • Risk Managers
  • Operational staff for banks and insurers

Course Information:

PRIMA provides online versions of the ARM and RMPE tutorials to help prepare you for the national exam. Passing the three required ARM exams earns the Associate in Risk Management (ARM) designation. Passing the Risk Management for Public Entities (RMPE 352) exam, in addition to the ARM exams earns the Associate in Risk Management for Public Entities (ARM-P) designation.

Course Sequence: It is best to take ARM 54 prior to taking ARM 55 or ARM 56.

Once your registration is processed, you will receive instructions via email on how to access your tutorial. You have access to the tutorial for 365 days from the date your purchase is made.

Purchasing Your Study Materials:

It is strongly suggested that course materials are ordered early enough to have an adequate amount of time to complete the course work. This is not text that can be read overnight prior to the exam. An average of 15-18 weeks of study is recommended prior to taking the exam.

Through PRIMA's agreement with the AICPCU/IIA, PRIMA members are entitled to a 10% discount on ARM and RMPE study materials.

The discounted PRIMA price for each Required Materials Package for ARM 54, 55 and 56 is $144. Additionally, the Institutes’ SMART Study Aids for each ARM course are available for $72.

NOTE: To purchase your discounted study materials online, click here: https://www.aicpcu.org/Order/Oindex.htm. After you have selected your materials, enter the PRIMA discount code “PRIMA10”. (Please note that this discount applies to ARM and RMPE study materials ONLY.)

To place your order for materials via phone, or if you have any study materials-related questions, please contact Karen Lawrence at 877.284.5060 or lawrence@cpcuiia.org.

For tutorial or exam related questions, please call PRIMA’s education department at 703.528.7701.

For technical support or customer service, click here to contact Peach New Media.
Formats Available: Streaming
Original Program Date: January 01, 2008
On-Demand Release Date: Available Now
MORE INFOMORE INFO ARM 56 - Risk Financing
Collapse Avoiding Tragedy: Improving Driving Skills Can Lower Damage Costs and Save Lives
Forty percent of all workplace fatalities are due to motor vehicle accidents. Annually car crashes, both on and off the job, exceed $150 billion in costs. Did you know that the vast majority of vehicle accidents are the result of human error? Did you know that the #1 work related death in the workplace is directly associated with vehicle accidents? A consistent, defensive approach to driving can reduce the likelihood of driver error. This Webinar will provide the knowledge every driver needs to know including how to prepare your vehicle, how to drive defensively and how to handle situations of extreme weather conditions.

Who Should Attend
  • Risk ManagerSafety Managers
  • Fleet Managers
  • Human Resource Professionals
  • Anyone who is concerned for his/her own safety while behind the wheel
Formats Available: CD-ROM (Win), Streaming
Original Program Date: August 05, 2009
On-Demand Release Date: Available Now
MORE INFOMORE INFO Avoiding Tragedy: Improving Driving Skills Can Lower Damage Costs and Save Lives
Collapse Concussion Education and Management in the Student-Athlete
The presenters will outline the components of a Concussion Education and Management Program. Webinar participants will become familiar with the risks, dangers, signs, and symptoms associated with concussions.  In addition, attendees will be introduced to Return to Play/Work protocols and the components of an effective concussion management and education program.

Who Should Attend:
  • Risk Managers
  • Health Care Professionals
  • Educators
  • Athletic Coaches
  • First Responders likely to assess and treat a concussion    
Formats Available: CD-ROM (Win), Streaming
Original Program Date: July 18, 2012
MORE INFOMORE INFO Concussion Education and Management in the Student-Athlete
Collapse Distracted Driving: Beyond the Cones
The focus of this webinar is on the police driver. The number-one liability for police organizations is the police crash. No longer are they called accidents. Understanding the role of today’s emergency responder and how outdated training has created unnecessary risks, there is an immediate need for driver training that goes "beyond the cones" and stresses responsibility over speed.

During this Webinar, participants will learn how to: 
  • An understanding of the risks agencies face in today’s litigious environment 
  • How training will affect the bottom line of an agencies liability
  • The responsibilities of the police responder

Who should attend:
  • Risk analysts
  • Sheriff’s departments
  • Police chiefs
  • Fleet managers
  • Risk managers 
Formats Available: CD-ROM (Win), Streaming, Webinar
Original Program Date: March 20, 2013
On-Demand Release Date: Available Now
MORE INFOMORE INFO Distracted Driving: Beyond the Cones
Collapse Healthy Employees, Lower Claims: Exploring Incentives for Wellness
Time is precious and the reward of good health is no longer incentive enough for us to engage in healthy activities or lower our current health risks. We need supportive environments, supportive systems and supportive people in our lives to help us access and engage in healthy behaviors. How can the workplace play a role? Is it really up to the workplace to do so? This Webinar will offer research that makes the case for wellness initiatives, how to implement state-of-the-art programs and how to integrate your current benefits into a coordinated, comprehensive support system for your employees.

Who Should Attend
  • Employee benefits managers
  • CEOs
  • CFOs
  • Human Resources Directors
  • Risk Managers
  • Risk Management Pool Administrators and Directors
  • Employee Wellness Professionals
Formats Available: CD-ROM (Win), Streaming
Original Program Date: February 25, 2009
On-Demand Release Date: Available Now
MORE INFOMORE INFO Healthy Employees, Lower Claims: Exploring Incentives for Wellness
Collapse HOT TOPIC: Preparing for Absolute Medicare Compliance
After July 1, 2009, MMSEA (The Medicare, Medicaid, and SCHIP Extension Act of 2007) ensures that Medicare is the Secondary Payer on settlements involving Medicare eligible claimants. Learn how to employ a formalized process to comply with the reporting obligations and how to manage the set-aside. Understand the truth and fiction surrounding set asides related to liability claims.

Who Should Attend
  • Chief Financial Officers
  • Claims Managers
  • Human Resource Managers
  • In House Attorneys
  • Risk Managers
Formats Available: CD-ROM (Win), Streaming
Original Program Date: July 22, 2009
On-Demand Release Date: Available Now
MORE INFOMORE INFO HOT TOPIC: Preparing for Absolute Medicare Compliance
Collapse Intricacies of 1983 Civil Rights Claims
Public entities across the country are facing an ever-increasing number of federal lawsuits claiming a violation of an individual's civil rights.  There are a number of unique liability issues and defenses to Section 1983 Civil Rights claims.  This Webinar will help identify those issues so they are not overlooked during the initial investigation or analysis of a civil rights claim. Unlike state law claims, neither municipalities nor supervisory personnel can be held vicariously liable under 1983, and this Webinar will address under what circumstances and theories municipalities, public officials and supervisory personnel can be held liable for a civil rights claim. This Webinar will also provide a basis to evaluate any type of Section 1983 claim that can be brought against a state or local unit of government or its employees.  

Who Should Attend:
  • Claims managers
  • General counsel
  • Human resources professionals
  • Risk managers

Each member organization will receive one free registration per webinar. To use your free registration, please contact your entity’s designated representative.  If you are unsure of who your entity’s designated representative is, please contact PRIMA’s Member Services Manager, Jessica Konrath at 703.253.1270 or jkonrath@primacentral.org.
Formats Available: CD-ROM (Win), Streaming
Original Program Date: March 23, 2011
On-Demand Release Date: Available Now
MORE INFOMORE INFO Intricacies of 1983 Civil Rights Claims
Collapse Key Issues in Loss Mitigation: Is your organization prepared to respond?
 A disaster recovery plan protects a company’s greatest asset: the ability to generate revenue. Some organizations can become complacent if they haven’t experienced a major property loss in many years, increasing vulnerability to a significant impact on their business.

Those organizations that are prepared to respond quickly to catastrophic events on a global scale with a solid loss mitigation plan and with experts working on their behalf will resume normal operations sooner. That plan will also help organizations jump-start their claims process by providing the insurance company with timely and relevant data at the outset of a loss.

This Webinar will consider several specific public sector case studies involving catastrophic property and business interruption loss experience and will explain the basic components of loss mitigation efforts and the claims preparation and presentation process.


Who Should Attend:
•    Claims adjusters
•    Claims managers
•    Chief financial officers
•    Risk managers
•    Safety officers
•    Treasurers

Formats Available: CD-ROM (Win), Streaming
Original Program Date: September 15, 2010
On-Demand Release Date: Available Now
MORE INFOMORE INFO Key Issues in Loss Mitigation: Is your organization prepared to respond?
Collapse Making Generational Differences Work for You
For the first time in history, four generations are represented in the workplace at once.  These demographics present a significant challenge as miscommunication and conflict across these generations can negatively affect productivity, morale and even increase turnover.  If left unaddressed the survival of your division, department or entity's long-term viability may be in question. 

With this challenge comes a tremendous opportunity. If managed correctly, the diversity of viewpoints represented by the four generations can lay the groundwork for a dynamic and rewarding work experience for all.  However, in order to take advantage of this opportunity, one needs to spend some time learning a bit more about what drives each of these groups. 

This session will outline what motivates each generation, detail some of the events that helped shape who they are and offer strategies for managing a multi-generational workforce.

Who Should Attend:
  • Claims managers
  • Contract administrators and department heads
  • Department managers
  • Human resources professionals
  • Insurance agents and brokers
  • Risk managers and analysts

Formats Available: CD-ROM (Win), Streaming, Webinar
Original Program Date: November 14, 2012
MORE INFOMORE INFO Making Generational Differences Work for You
Collapse Mitigate Risks with a Social Media Strategy
Many organizations have inserted themselves directly into the social media channel to build brand awareness and customer and employee loyalty. This webinar is intended for individuals who are looking to further understand the risks (and rewards) associated with social media and how and why it is important to develop a social media strategy to mitigate risks. During this webinar, Erika will discuss a six step process to creating a social media strategy. The presenter will also address items every organization should consider when building their Social Media Risk Management Program.

Who Should Attend
  • Chief Information Officers
  • Chief Operations Officers
  • Compliance
  • Human Resources & Recruiting Professionals
  • Information Technology
  • Legal
  • Marketing
  • Members of Internal Audit
Formats Available: CD-ROM (Win), Streaming
Original Program Date: January 18, 2012
MORE INFOMORE INFO Mitigate Risks with a Social Media Strategy
Collapse MMSEA Section 111 Reporting & Medicare Conditional Payments: Understanding the Differences & Keeping It All Straight
There are significant differences between MMSEA reporting and conditional payments. With MMSEA reporting around the corner, more claims than ever will be placed on Medicare’s radar --  now is the time for all primary payers and practitioners to understand how MMSEA reporting and conditional payment differ and what needs to be done as part of claims handling to ensure proper compliance.

This webinar will place the issues of MMSEA Section 111 reporting and Medicare Conditional Payments into proper focus from a practical claims perspective.

Who Should Attend:
  • Claims adjusters
  • Compliance directors  
  • Defense counsel
  • General counsel
  • Risk managers

Each member organization will receive one free registration per webinar. To use your free registration, please contact your entity’s designated representative.  If you are unsure of who your entity’s designated representative is, please contact PRIMA’s Member Services Manager, Jessica Konrath at 703.253.1270 or jkonrath@primacentral.org.
Formats Available: CD-ROM (Win), Streaming
Original Program Date: January 26, 2011
On-Demand Release Date: Available Now
MORE INFOMORE INFO MMSEA Section 111 Reporting & Medicare Conditional Payments: Understanding the Differences & Keeping It All Straight
Collapse Network Security and Privacy Liability

The age of technology has changed the way organizations operate. Digital tools allow more creativity in product development, data management, advertising and communications. Public entities are reaching out to customers and constituencies in new ways. At the same time, digitization and the way it permits entities to gather, create, distribute and store information and media content has altered the risk landscape in fundamental ways. This webinar will explore the new risks that public organizations are facing.

 

During this Webinar, participants will:

  • Learn what data is protected by law or regulation
  • Be able to define the costs and other exposures if protected information is exposed
  • Be able to identify "red flag" rules and if they apply to your entity
  • Learn how cloud computing affects exposure
 

Who should attend:

  • Risk managers
  • Insurance professionals
  • Chief information officers
  • Chief technology officers
  • Security officers
  • General counsel
Formats Available: CD-ROM (Win), Streaming, Webinar
Original Program Date: January 16, 2013
On-Demand Release Date: Available Now
MORE INFOMORE INFO Network Security and Privacy Liability
Collapse Practical Issues Related to Litigation and Investigation
This webinar will offer the attendees techniques and tools needed to address litigation and investigation. This information presented will provoke discussion and thought on the intricacies of managing claims through the litigation process. The presenters will use real life examples to illustrate and examine the nuances of the risks inherent in the claims continuum.

Who Should Attend:

  • Claims adjusters
  • Public entity professionals who are responsible for financial budgeting
  • Risk managers
  • Seasoned risk managers
Formats Available: CD-ROM (Win), Streaming
Original Program Date: May 16, 2012
On-Demand Release Date: Available Now
MORE INFOMORE INFO Practical Issues Related to Litigation and Investigation
Collapse PRIMA’s 2009 Webinar Series on CD
 2009 Webinar Series on CD - Receive all 7 2009 Webinars on CD at a greatly reduced rate! Click the topics tab for more details about each event.

Formats Available: CD-ROM (Win)
Original Program Date: December 31, 2009
On-Demand Release Date: Available Now
MORE INFOMORE INFO PRIMA’s 2009 Webinar Series on CD
Collapse Protecting our Children: Keeping our Communities and Schools Safe
There is no greater challenge or reward than providing for the safety of the children entrusted to our care. As public entities, we are often challenged by requirements to provide services to children with limited funds and resources. To successfully achieve this goal while protecting students from harm and our entity from potential liabilities, public risk managers must be able to understand the risks associated with programs; the recognized standards of care for safety and best practices to avoid failure.
    
Those who are in contact with children within public entities should have no surprises about expectations for children’s safety. Clear, consistent and concise policies, procedures and support from administrators can assist them with making the best safety choices in a given situation. This Webinar will illustrate what you need to know to keep children safe at school, on field trips, at parks, or other locations within your entity.


Who Should Attend:
•    Bus drivers
•    Day care providers
•    Facility maintenance workers
•    Health and human services workers
•    Parents
•    Parks and recreation managers
•    Risk managers
•    Safety officers
•    Teachers
•    Volunteers  
Formats Available: CD-ROM (Win), Streaming
Runtime: 60 minutes
Original Program Date: October 13, 2010
On-Demand Release Date: Available Now
MORE INFOMORE INFO Protecting our Children: Keeping our Communities and Schools Safe
Collapse Public Sector HR Basics
This Webinar will provide an opportunity for new practitioners or those with collateral HR responsibilities to acquire a clear idea of the general services and framework of public sector human resources management.

Who Should Attend:
•    Agency administrators, deputies or assistants
•    Any staff with interest or collateral responsibility in public sector human resources management
•    Elected or appointed officials with an interest in public sector HR
•    Financial and audit staff with HR interface

Formats Available: CD-ROM (Win), Streaming
Original Program Date: May 19, 2010
On-Demand Release Date: Available Now
MORE INFOMORE INFO Public Sector HR Basics
Collapse Risk Management 101
The role of the public sector risk manager has been evolving steadily since the early 1970's. The practice of risk management has changed from a transactional focus (simply buying insurance or implementing a safety program) to a process and management focus (trying to identify and manage ALL risks). The Risk Management 101 program addresses the fundamental steps in the risk management process: 1. establish the framework for the process, including your internal and external context, 2. identify and analyze your loss exposures, 3. evaluate and select the best risk management techniques to manage those exposures, 4. monitor and review what you've implemented and, 5. throughout the process: communicate, communicate, communicate.

Any one of these steps may seem like an insurmountable task to the new risk manager. This Webinar will help break down the steps into “bite sized portions” that can be implemented at any size organization. The presenters will discuss techniques and examples of success for each stage of the process. No matter where your organization is in relation to managing risk, this program will help you move your program further along.

This program will help the new risk manager come to grips with the breadth and depth of risk management in the organization. It will also provide more seasoned risk managers with a format in which to explain the risk management process to other members of their organizations or when providing background information during their annual reports to executive management. 

Who Should Attend:
•    Department managers
•    Finance officers who have a risk manager as a direct report
•    More seasoned risk managers
•    New risk managers
•    Safety officers


Formats Available: CD-ROM (Win), Streaming
Original Program Date: January 20, 2010
On-Demand Release Date: Available Now
MORE INFOMORE INFO Risk Management 101
Collapse Risk Management Alphabet Soup
EEOC. EPL. ADA. GINA. Alphabet soup is great if you are eating it, but understanding the story behind these acronyms will involve a whole lot more than use of a soup spoon. As time goes on, laws and court rulings change and in some cases, they take on new or additional meanings. This Webinar will give background information on these laws and their intent and will also provide attendees with recent updates that impact public sector entities and their activities.

Who should attend?
  • Claims adjusters
  • Compliance officers
  • General counsel
  • Human resources professionals
  • Risk managers

Formats Available: CD-ROM (Win), Streaming
Original Program Date: October 19, 2011
On-Demand Release Date: Available Now
MORE INFOMORE INFO Risk Management Alphabet Soup
Collapse Risk Pool Management: Over 20 Years in the Deep End
Arising from the ashes of a brutal hard market in the mid-1970s, public entity risk pools began to provide an essential risk financing tool to governmental entities across the U.S. While the financing of risk was the impetus for pool formation, the critical success element that risk pools brought to the public sector was... responsibility. Public entities no longer enjoyed the luxury of simply buying insurance and then ignoring their exposures. Exposure identification, effective loss control, and comprehensive claims management became essential to the long-term success of public entities' formation of risk-sharing mechanisms we now categorize as risk pools.

Responsibility, relationships, and aggressive management of risk... these fundamental values will cement a successful partnership between the public entity and the pool to which it belongs. These principles, values and success strategies will be outlined in detail during this Webinar.

Who Should Attend
  • Risk managers
  • Loss control & safety managers
  • Pool administrators & staff
  • Public entity administrators
  • Government finance directors
Formats Available: CD-ROM (Win), Streaming
Original Program Date: November 04, 2009
On-Demand Release Date: Available Now
MORE INFOMORE INFO Risk Pool Management: Over 20 Years in the Deep End
Collapse RMPE 352 - Risk Management for Public Entities

Public Sector Risk Management Administration, Risk Control, Exposure Identification and Analysis, Pooling, Managing Distinctive Liability Exposures, Claims and Litigation, Risk Financing, Establishing Risk Management Programs, and Disaster Planning/Emergency Response.


Who Should Attend:

  • Agents/brokers
  • Agency principals
  • Line of business managers and executives
  • Risk Managers
  • Operational staff for banks and insurers


  • Course Information:

    PRIMA provides online versions of the ARM and RMPE tutorials to help prepare you for the national exam. Passing the three required ARM exams earns the Associate in Risk Management (ARM) designation. Passing the Risk Management for Public Entities (RMPE 352) exam, in addition to the ARM exams earns the Associate in Risk Management for Public Entities (ARM-P) designation.

    Course Sequence: It is best to take ARM 54 prior to taking ARM 55 or ARM 56.

    Once your registration is processed, you will receive instructions via email on how to access your tutorial. You have access to the tutorial for 365 days from the date your purchase is made.


    Purchasing Your Study Materials:

    It is strongly suggested that course materials are ordered early enough to have an adequate amount of time to complete the course work. This is not text that can be read overnight prior to the exam. An average of 11-15 weeks of study is recommended prior to taking the exam.


    Through PRIMA's agreement with the AICPCU/IIA, PRIMA members are entitled to a 10% discount on ARM and RMPE study materials.


    The discounted PRIMA price for the Required Materials Package for RMPE is $175.

    NOTE: To purchase your discounted study materials online, click here: https://www.aicpcu.org/Order/Oindex.htm. After you have selected your materials, enter the PRIMA discount code “PRIMA10”. (Please note that this discount applies to ARM and RMPE study materials ONLY.)
     
    To place your order for materials via phone, or if you have any study materials-related questions, please contact Karen Lawrence at 877.284.5060 or lawrence@cpcuiia.org.
     
    For tutorial or exam related questions, please call PRIMA’s education department at 703.528.7701.

    For technical support or customer service, click here to contact Peach New Media.

    Formats Available: Streaming
    Original Program Date: August 01, 2005
    On-Demand Release Date: Available Now
    MORE INFOMORE INFO RMPE 352 - Risk Management for Public Entities
    Collapse Special Event: Balancing Risk and Reward
    Public agencies and the communities they serve host a wide variety of special events that seek to celebrate, entertain, foster good will, provide community leadership and support specific goals. Special events include an array of activities, including athletics, carnivals, fairs, markets, shows, arts and concerts. The risks associated with important "signature activities" and efforts of the public agency must be managed to maximize the intended benefits as well as prevent and minimize losses from injuries, damage to property and interruption to the community.

    This session will integrate traditional risk management principles and practices into special event planning and management to prevent cancellation, loss of preparation efforts and resources, as well as minimizing or eliminating direct losses and impacts of reputation loss to the agency and community.

    Who Should Attend
    • Risk managers
    • Volunteer Coordinators
    • Finance officials
    Formats Available: CD-ROM (Win), Streaming
    Original Program Date: October 07, 2009
    On-Demand Release Date: Available Now
    MORE INFOMORE INFO Special Event: Balancing Risk and Reward
    Collapse The Anatomy of a Lawsuit

     In today's society, most entities will eventually find themselves doing battle in the court system. Many risk managers also serve as litigation managers, strategizing with defense counsel and advising elected officials as the case progresses. If you are sometimes confused by the legal system (and the language that attorneys speak), then this session is for you! Attendees will learn the various components of a lawsuit and what you can expect at each stage of the process. This Webinar will be especially helpful for newer risk managers and others who want to strengthen their expertise in this area of the core competencies.


    Who Should Attend:
    •    City attorneys
    •    Claims adjusters
    •    Risk managers
     
    Formats Available: CD-ROM (Win), Streaming
    Original Program Date: April 21, 2010
    On-Demand Release Date: Available Now
    MORE INFOMORE INFO The Anatomy of a Lawsuit
    Collapse The Risk Manager
    When disaster strikes, everyone in the organization gets involved in the disaster recovery initiative. Whether it is a minor incident or a major storm or act of terrorism, public risk managers play a vital role in the recovery process. This webinar will explore critical priorities of Risk Management during the recovery: coordinating property insurance proceeds and FEMA funding, how to adhere to record keeping requirements, and how to address statutory requirements in order to obtain additional insurance after receiving FEMA funding.

    Who Should Attend:

    • Claims managers 
    • Department managers 
    • Finance officers 
    • General Counsel-City Attorneys 
    • Insurance agent/brokers 
    • Risk managers 
    • Property claims adjusters 
    • Risk management consultants

    Formats Available: CD-ROM (Win), Streaming
    Original Program Date: March 21, 2012
    MORE INFOMORE INFO The Risk Manager
    Collapse Volunteer Risk Management

    Volunteer programs provide many critical and services within public entities, especially in times of tight budgets and cuts. Volunteer work is no different from paid work as far as exposures are concerned, for the possibility of accident, injury, loss, or damage is always present. When implementing a volunteer risk management program, it must fit well into day-to-day operations and have enough substance in order to constitute tangible proof of due diligence.

    This Webinar will review organizational practices for utilizing volunteers within your public entity while making sure they do not end up with a claim

    The presenters will review the following:
    1) how to effectively supervise volunteers,  2) ways of evaluating  volunteer performance in terms of safety and risk management and 3) how to maintain safety and minimize liability when dealing with volunteers. They will highlight the importance of clearly identified procedures for reporting incidents or accidents, making complaints or referring matters of concern.

    Attendees will learn how to:
    • Conduct risk assessments
    • Select best practices for planning and managing volunteer activities
    • Provide training and define roles for volunteers roles in order to decrease potential liability
    • Record complaints or incidents involving volunteers
    • Supervise and review volunteers and their activities


    Claims managers
    • Human resources professionals
    • Risk managers
    • Safety managers
    • Volunteer program supervisors
    • Volunteers 
     
    Formats Available: CD-ROM (Win), Streaming
    Original Program Date: July 20, 2011
    On-Demand Release Date: Available Now
    MORE INFOMORE INFO Volunteer Risk Management
    Collapse Winning Strategies for Contractual Risk Transfer
    This Webinar is designed to help attendees become skilled at writing standardized and customized insurance requirements for procurement documents, professional services agreements, and construction contracts. This will enable you to be realistic, fair and effective in contractually transferring risk to your vendor. You will gain knowledge about the most effective types and uses of the Additional Insured Endorsement under your vendor’s contractually required Commercial general liability, business auto, builder’s risk, pollution legal liability, workers’ compensation and excess/umbrella liability policies. You will learn how to check certificates of insurance for compliance, and how to train others in your organization on how to check their own certificates. This Webinar will include valuable sample language and training material that you can download and start using in your contracts.


    During this Webinar, participants will learn how to: 
    • Become skilled at writing effective and reasonable insurance requirements
    • Increase your knowledge of the major types of indemnification and other key contracting tips
    • Learn about the major types and uses of Additional Insured Endorsements
    • Understand what to look for and how to check certificates of insurance
    Who should attend:
    • City attorneys and legal assistants  
    • Contract administrators and department heads
    • Insurance agents and brokers
    • Purchasing directors and buyers
    • Risk management consultants    
    • Risk managers and analysts
    Formats Available: CD-ROM (Win), Streaming, Webinar
    Original Program Date: July 17, 2013
    MORE INFOMORE INFO Winning Strategies for Contractual Risk Transfer
    Collapse Winning Strategies for Contractual Risk Transfer 2010
     This Webinar is designed to help attendees become skilled at writing standardized and customized insurance requirements for procurement documents, professional services agreements, and construction contracts. This will enable you to be realistic, fair and effective in contractually transferring risk to your vendor. You will gain knowledge about the most effective types and uses of the Additional Insured Endorsement under your vendor’s contractually required Commercial General Liability, Business Auto, Builder’s Risk, Pollution Legal Liability, Workers’ Compensation and Excess/Umbrella Liability policies. You will learn how to check certificates of insurance for compliance, and how to train others in your organization on how to check their own certificates. This Webinar will include valuable sample language and training material that you can download and start using in your contracts.


    Who Should Attend:
    •    City attorneys and legal assistants 
    •    Contract administrators and department heads
    •    Insurance agents and brokers
    •    Purchasing directors and buyers
    •    Risk management consultants   
    •    Risk managers and analysts



    Formats Available: CD-ROM (Win), Streaming
    Original Program Date: November 17, 2010
    On-Demand Release Date: Available Now
    MORE INFOMORE INFO Winning Strategies for Contractual Risk Transfer 2010
    Collapse Winning Strategies for Contractual Risk Transfer 2011
    This Webinar is designed to help attendees become skilled at writing standardized and customized insurance requirements for procurement documents, professional services agreements, and construction contracts. This will enable you to be realistic, fair and effective in contractually transferring risk to your vendor. Attendees will gain knowledge about the most effective types and uses of the additional insured endorsement under their vendor’s contractually required commercial general liability, business auto, builder’s risk, pollution legal liability, workers’ compensation and excess/umbrella liability policies. Participants will learn how to check certificates of insurance for compliance, and how to train others in their organization on how to check their own certificates. This Webinar will include valuable sample language and training material that attendees can download and start using in their contracts.

    Who Should Attend:
    • City attorneys and legal assistants 
    • Contract administrators and department heads
    • Insurance agents and brokers
    • Purchasing directors and buyers
    • Risk management consultants   
    • Risk managers and analysts
    Each member organization will receive one free registration per webinar. The free registration order will be placed using the entity’s five-digit pin. If you do not know your entity’s pin number, please contact your entity’s designated representative or PRIMA’s Member Services Manager, Jessica Konrath at 703.253.1270 or jkonrath@primacentral.org.

    Formats Available: CD-ROM (Win), Streaming
    Original Program Date: November 16, 2011
    On-Demand Release Date: Available Now
    MORE INFOMORE INFO Winning Strategies for Contractual Risk Transfer 2011
    Collapse Winning Strategies for Writing Insurance & Indemnification Requirements
    This webinar will help you become skilled at writing standardized and customized insurance requirements for procurement documents, professional services agreements, and construction contracts which will enable you to be realistic, fair and effective in contractually transferring risk to your vendor.

    You will gain knowledge about the most effective types and uses of the Additional Insured Endorsement under your vendor's contractually required Commercial General Liability, Business Auto, Builder's Risk, Pollution Legal Liability, Workers' Compensation and Excess/Umbrella Liability policies. You will be taught and learn how to check certificates of insurance for compliance, and how to train others in your organization on how to check their own certificates. This webinar will include valuable sample language and training material that you can download and start using in your contracts.

    Who Should Attend
    • Risk Managers and analysts
    • Purchasing Directors and buyers
    • Contract Administrators or Department Heads
    • City Attorneys and legal assistants
    • Insurance agents and brokers
    • Risk management consultants
    Formats Available: CD-ROM (Win), Streaming
    Original Program Date: May 06, 2009
    On-Demand Release Date: Available Now
    MORE INFOMORE INFO Winning Strategies for Writing Insurance & Indemnification Requirements
    Collapse Wrong(ed) and Right(s) - Recent Trends Related to Wrongful Conviction and Governmental Liability
     Across the country, there have been several high profile lawsuits against public entities and public officials related to wrongful conviction and wrongful incarceration. In many situations, DNA evidence has been used to overturn previous convictions of individuals who sometimes have been incarcerated for more than 10 years. That said, many cases do not involve DNA evidence, but instead involve errors such as mishandled evidence and failure to follow proper police procedures. These wrongful conviction lawsuits can lead to very large jury verdicts or significant settlements.  

    When these cases arise they may require insureds (public entities) to dedicate significant resources in the civil litigation, re-gather historical evidence, and access insurance policies from 10 - 20 years prior to the reversed conviction in order to determine coverage availability, including the potential for significant expense costs associated with defending the public entity and its employees.   

    During this Webinar, the presenters will provide an overview of the variety of issues associated with these cases, specific case information, and what an entity can expect to encounter should they be involved in the civil defense associated with a high profile wrongful conviction case. 


    Who Should Attend:
    •    City and county attorneys and managers
    •    Claim personnel
    •    Governmental pool managers
    •    Insurance industry underwriters
    •    Law enforcement personnel
    •    Risk managers

    Formats Available: CD-ROM (Win), Streaming
    Original Program Date: February 24, 2010
    On-Demand Release Date: Available Now
    MORE INFOMORE INFO Wrong(ed) and Right(s) - Recent Trends Related to Wrongful Conviction and Governmental Liability
    Collapse You Don
    The "I Love U Guys" Foundation was created to restore and protect the joy of youth through education and safety programs and positive actions in collaboration with families, schools, communities, organizations and government entities. This Webinar will highlight their extensive research and development of their Standard Response Protocol (SRP), a classroom response to any school incident. The SRP is based not on individual scenarios but on the response to any given scenario. The premise is simple—there are four specific actions that can be performed during an incident. Execution of the action is performed by active participants, including students, staff, teachers and first responders. Patrick Kissane, detective sergeant of the Fort Lee, NJ, Police Department says of the SRP presentation: "I have been involved in school safety for my entire career, and have attended many different trainings on all aspects of school safety. This presentation is a must-see for anyone that cares for or who has a responsibility for the safety of children while they attend school."

    Who Should Attend
    • Educators
    • Emergency operations managers
    • Department managers
    • School district risk management professionals
    • Superintendents 
    Formats Available: CD-ROM (Win), Streaming, Webinar
    Original Program Date: September 19, 2012
    MORE INFOMORE INFO You Don